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  1. Jenji - Help Center
  2. Frequently Asked Questions, Tips & More

Frequently Asked Questions, Tips & More

Manage your account and your profile

  • Can I change the email address associated to my Jenji account?
  • I forgot my password
  • New phone, will my data disappear?
  • How to use Sign in with Apple?
  • How to delete payment methods?
  • Is the SOLO plan really free?
See all 8 articles

Manage your subscriptions and billing

  • I'm on the Solo plan, how to subscribe to probative value archiving?
  • I'm on the Team plan, how to subscribe to probative value archiving?

Manage your expenses in Jenji

  • I cannot find my expenses, help!
  • [Jenji tip] Expenditure instant overview using the quick calculator
  • How to forward expenses to my accountant?
  • I don't receive exports requested via the mobile app
  • Can I customize my exports?
  • How to manage assets/reimbursements in Jenji?
See all 7 articles

Submit expenses in Jenji

  • Can I submit an expense without a receipt?
  • How to use the multi-page mode?
  • Which data are automatically extracted from the OCR?
  • Blurry picture, focus issue, camera latency, what can I do?
  • My expenses are in 'Pending for upload', what can I do?
  • How to manage my Uber invoices?
See all 7 articles
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